All Aboard

The MTA has some interesting new ideas for letting customers know about service changes. On several recent mornings over the last few months, I have gone to the downtown platform on the 4 train at Fordham Road on the Bronx and waited patiently with about 20 to 50 other people, watching trains go by in the other direction, until a train came going my way, but on the middle utility set of tracks. The conductor was leaning out the window as it went by, and I could see him shouting something at us, but since he didn't shout when he was right in front of me, I couldn't hear him at all above the train's noise. But by following the crowd I gathered that we were being told to go to the uptown platform, take it 3 or 4 stops, and get a downtown train there. No signs or anything, no warning from the token booth clerks, just an apparently spontaneous decision to do some track work or something.

Comments (3)

jv:

my god, what century do you new yorkers live in? folks around here go bezerk if the board displaying the precise arrival time, number of cars, and destination of the next 3 trains isnt precise.

Jay:

Sorry I took so long to approve that comment--I'm new to that feature, and may turn it off if it doesn't seem to be adding any value.

It does sometimes seem like a sad state of affairs with our subway system, but when you consider its age and size, it is kind of a wonder that it works as well as it does.

GremoGrolffeX:

Is social media going to kill SEO?

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